Shipping policy

SHIPPING POLICY 

  • SHIPMENT DAYS ARE MONDAY-FRIDAY THIS DOES NOT INCLUDE NATIONAL HOLIDAYS. 
  • ALL ITEMS ARE SHIPPED VIA U.S. POSTAL SERVICE. ONCE ITEMS ARE SHIPPED, TRACKING WILL BE SENT VIA EMAIL. 
  • PLEASE ALLOW UP TO 10 DAYS FOR ANY WEB ORDER TO PROCESS AND SHIP.
  • CUSTOMS WILL REQUIRE AN ADDITIONAL 7-14 BUSINESS DAYS TO PROCESS AND SHIP.
  • TRACKING NUMBERS ARE PROVIDED BY EMAIL TO THE SAME EMAIL ADDRESS USED AT CHECKOUT 
  • COOSWRLD IS NOT RESPONSIBLE FOR PACKAGES THAT HAVE INCORRECT, INCOMPLETE OR INSUFFICIENT ADDRESSES, PHONE NUMBERS, OR EMAILS PROVIDED TO US BY THE CUSTOMER DURING CHECK OUT.
  • COOSWRLD IS NOT RESPONSIBLE FOR LOST, STOLEN OR DAMAGED PACKAGES. YOU MUST FILE A CLAIM WITH U.S. POSTAL SERVICE DIRECTLY. 
  • PACKAGES MARKED "RETURN TO SENDER" WILL BE REFUNDED MINUS THE COST OF SHIPPING.
  • PACKAGES MARKED AS "DELIVERED" DO NOT QUALIFY FOR A REFUND OR REPLACEMENT. IF YOU HAVE NOT RECEIVED ITEMS MARKED AS "DELIVERED", YOU MUST YOU MUST FILE A CLAIM WITH U.S. POSTAL SERVICE.