Shipping & Return Policy

POLICY 

  • SHIPMENT DAYS ARE MONDAY, WEDNESDAY AND FRIDAY. THIS DOES NOT INCLUDE NATIONAL HOLIDAYS. 
  • ALL ITEMS ARE SHIPPED VIA U.S. POSTAL SERVICE. ONCE ITEMS ARE SHIPPED, TRACKING WILL BE SENT VIA EMAIL. 
  • PLEASE ALLOW UP TO 10 DAYS FOR ANY WEB ORDER TO PROCESS AND SHIP.
  • CUSTOMS WILL REQUIRE AN ADDITIONAL 7-14 BUSINESS DAYS TO PROCESS AND SHIP.
  • TRACKING NUMBERS ARE PROVIDED BY EMAIL TO THE SAME EMAIL ADDRESS USED AT CHECKOUT 
  • COOSWRLD IS NOT RESPONSIBLE FOR PACKAGES THAT HAVE INCORRECT, INCOMPLETE OR INSUFFICIENT ADDRESSES, PHONE NUMBERS, OR EMAILS PROVIDED TO US BY THE CUSTOMER DURING CHECK OUT.
  • COOSWRLD IS NOT RESPONSIBLE FOR LOST, STOLEN OR DAMAGED PACKAGES. YOU MUST FILE A CLAIM WITH U.S. POSTAL SERVICE DIRECTLY. 
  • PACKAGES MARKED "RETURN TO SENDER" WILL BE REFUNDED MINUS THE COST OF SHIPPING.
  • PACKAGES MARKED AS "DELIVERED" DO NOT QUALIFY FOR A REFUND OR REPLACEMENT. IF YOU HAVE NOT RECEIVED ITEMS MARKED AS "DELIVERED", YOU MUST YOU MUST FILE A CLAIM WITH U.S. POSTAL SERVICE.

      RETURN POLICY

  1. All products are “as is” and are disclaimed from the warranties of merchantability and fitness for particular purpose. If you believe you have received a defective product, please contact us at our email address; coosglass710@gmail.com for further assistance.
  2. If you choose to exchange your product for a different one, you may do so, but you must cover return shipping charges.
  3. If the product is undamaged and you would like to return it, you can do so for credit ONLY within 7 days after you have purchased the product 

 

Sezzle Refund Policy-

  1. Any orders that have been paid with Sezzle can be refunded if the item hasn’t shipped. However, there will be a 10% restocking fee charged. 

   

INTERNATIONAL ORDERS

  • ALL INTERNATIONAL ORDERS REQUIRE ADDITIONAL PROCESSING TIME. PLEASE ALLOW 7-10 BUSINESS DAYS.
  • COOSWRLD IS NOT RESPONSIBLE FOR FEES/DUTIES AND LOCAL TAXES THAT ALL INTERNATIONAL ORDERS MAY BE SUBJECT TO.